Case Study: a European hypermarket chain streamlines server and database operations with ScienceSoft DevOps services

European Hypermarket Chain streamlines server management for 50,000 employees with ScienceSoft

ScienceSoft provided DevOps services for a European hypermarket chain. The customer needed to automate the management of servers and databases supporting its help desk ticketing system due to limited in-house resources and expertise.

ScienceSoft's solution involved using Microsoft System Center tools and custom PowerShell scripts to automate server orchestration and database maintenance. This resulted in reliable servers requiring minimal manual management, reduced efforts for database updates, and the resolution of a critical .NET incompatibility issue, which freed up the customer's internal IT team to focus on high-value tasks.