Case Study: BPC achieves 10%+ lower IT support costs with ScienceSoft’s L2-L3 infrastructure support

BPC cuts IT support costs by 10%+ with ScienceSoft

BPC, a European fintech company, faced growing challenges in managing its IT infrastructure and support as its business scaled. To quickly ramp up its capabilities, BPC sought an external provider for L2-L3 infrastructure support and selected ScienceSoft for its relevant experience in the fintech domain.

ScienceSoft provided a team of specialists to handle network management, L2-L3 help desk support, and administration for key systems like Microsoft SharePoint, Project Server, and Atlassian products. The solution included strategic consulting, such as a plan to consolidate SharePoint farms and migrate to an on-premises deployment. As a result, BPC achieved a 10%+ reduction in IT support expenses, optimized the workload for its in-house team, and minimized risks of operational disruptions. ScienceSoft's work over 15 months enabled BPC to improve system performance and reduce maintenance costs.

BPC