Case Study: an international IT services provider streamlines project management analysis with ScienceSoft BI solution

an international IT services provider saves time on project reporting with ScienceSoft

The client, an international IT services provider, needed to streamline its project management processes. Manually tracking efforts, resources, and paid time for projects was extremely time-consuming for its coordinators. To solve this, the client engaged ScienceSoft to create an analytical system to facilitate tracking and reporting.

ScienceSoft developed a data warehouse and integrated data from multiple sources, including CRM, Excel, Jira, and an accounting system. They implemented a variety of customizable reports and KPIs on a SharePoint platform to enable data-driven decisions. The solution significantly saved time for project coordinators, accelerated decision-making, and increased customer satisfaction through customizable reporting. ScienceSoft delivered a fully integrated system that the client was satisfied with and now actively uses.

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