Case Study: a well-known Australian concert venue owner ensures stable digital ticketing performance with ScienceSoft

a well-known Australian concert venue owner ensures 4,500-user ticketing stability with ScienceSoft

ScienceSoft was engaged by a well-known Australian concert venue owner to conduct performance testing on a new digital ticketing module for their website. The customer's challenge was to ensure the software could handle a peak load of 4,500 visitors simultaneously accessing their tickets over a 30-minute period, plus an additional 50 users browsing the site concurrently.

Using Azure Virtual Machines and Apache JMeter, ScienceSoft executed capacity, load, and spike tests. The solution successfully verified the system could reliably handle the required load of 4,500 users. ScienceSoft identified several performance bottlenecks and provided recommendations for optimization to ensure future stability.