Case Study: a US telecommunications company achieves 6x more conversions with ScienceSoft's Magento-to-Pimcore migration

a us telecommunications company boosts conversions 6x with ScienceSoft

ScienceSoft was engaged by a US telecommunications company to address challenges with its two Magento-based ecommerce websites. The client faced a poor customer experience characterized by slow loading speeds, payment gateway issues, and a non-responsive design, which was particularly detrimental to their low-income target audience. Furthermore, the Magento admin panel was not user-friendly for their non-technical staff, leading to low solution adoption and high support costs.

ScienceSoft migrated the client's websites from Magento to the Pimcore platform and moved their hosting to AWS. This solution provided a user-friendly admin panel, a fully responsive design, and seamless integrations with the client's CRM and analytics software. The results were exceptional, yielding a six-fold increase in conversions and a drastic reduction in page load time from 2 seconds to 0.2 seconds. ScienceSoft's implementation provided an optimal, cost-effective platform and continues to offer managed AWS services.