Case Study: a US MVNO With 500,000 Subscribers improves delivery predictability and modernization readiness with ScienceSoft's software delivery audit

a US MVNO With 500,000 Subscribers gets a 40-page delivery audit from ScienceSoft in 1 month

ScienceSoft's customer, a US MVNO with 500,000 subscribers, faced challenges with its decade-old software delivery program. The client was concerned about declining delivery predictability, structural scalability risks, and an over-reliance on key individuals, which hindered its potential for automation and AI adoption.

ScienceSoft conducted a dual-track audit, assessing both delivery processes and technical architecture. The vendor provided a comprehensive report with a phased roadmap for immediate stabilization, mid-term bottleneck removal, and long-term modernization. This gave the client clear, actionable insights into risks and improvement opportunities, including an AI enablement strategy, without disrupting ongoing operations.