Case Study: a US healthcare service provider improves HIPAA compliance, security, and performance with ScienceSoft's patient portal QA assessment

a US healthcare service provider uncovers critical portal security issues with ScienceSoft

A US healthcare service provider engaged ScienceSoft to perform a comprehensive quality assessment of its legacy patient portal. The application, which was integrated with an EHR system, was causing serious concerns due to regular glitches and a lack of compliance with the HIPAA Security Rule.

ScienceSoft conducted a multi-faceted assessment that included vulnerability scanning, penetration testing, source code review, and a database consistency review. This process uncovered severe security, code, and database issues. ScienceSoft provided a detailed report and two effective remediation approaches, which set the client on a path to achieving HIPAA compliance and making tangible improvements in both quality and security.