Case Study: a US-based association improves client brand experience with ScienceSoft’s Dynamics 365 cloud database integration

a US-based association syncs data in under 5 seconds with ScienceSoft

The customer, a US-based association contributing to American musical culture, faced a challenge with data synchronization between their new Dynamics 365 CRM and an existing cloud database after a migration. This issue negatively affected their client interactions, so they enlisted ScienceSoft to develop an integration solution.

ScienceSoft implemented a two-part Windows service solution for near real-time data synchronization. The configurable solution gave the client full control over data flows and ensured business-critical data synced in less than five seconds. As a result, the client resolved data inconsistencies and significantly improved their customers' brand experience.