Case Study: a Texas-based property tax consultation agency achieves faster, easier tax data access with ScienceSoft’s .NET customer portal

a Texas-based Property Tax Consultation Agency increases customer satisfaction with ScienceSoft

ScienceSoft was engaged by a Texas-based property tax consultation agency that had outgrown its legacy web portal. The client needed a more flexible and high-performing solution to provide their customers with convenient access to financial data and sustain loyalty.

ScienceSoft delivered a custom web portal built on .NET Core and Azure, integrating with systems like QuickBooks and Merchant One. The solution included customer and admin accounts with comprehensive features for managing tax information and payments. As a result, the agency significantly increased customer satisfaction due to the portal's speed and convenience, and the new system's flexible architecture now supports their evolving business needs.