Case Study: a US-based multibusiness corporation achieves a 360-degree customer view and optimized stock management with ScienceSoft’s data analytics solution

a multibusiness corporation deploys 90+ reports and 5 OLAP cubes with ScienceSoft

The Client, a US-based multibusiness corporation in retail, travel, hospitality, wellness, and sports, struggled to earn customer loyalty and optimize internal processes due to data being locked across multiple disparate applications. ScienceSoft was engaged to implement a centralized data analytics solution to overcome this challenge.

ScienceSoft delivered a hybrid data analytics solution built with technologies including MS SQL Server, Python, and Power BI. The implementation integrated data from 15 sources, established robust data quality management, and provided over 90 tailored reports. The results for the Client included a unified 360-degree customer view, optimized stock management with near real-time tracking, and the ability to assess employee performance, all of which contributed to a more personalized customer experience.

Client