Case Study: a legal consulting company processes 2,000 requests daily with ScienceSoft’s web portal

a legal consulting company processes 2,000 daily requests with ScienceSoft

The client, a legal consulting company, needed a web portal to manage large volumes of legal data and provide an online service for free and paid consultations. Their challenge was to create a platform enabling dynamic interaction between users and legal consultants, which would also generate leads and promote their experts. They commissioned ScienceSoft to develop this solution using WordPress and AWS.

ScienceSoft delivered a custom WordPress portal with features for question submission, expert consultations, moderation, and statistics tracking. The solution also included a live chat, advanced search, mobile apps, and e-mailing capabilities. As a result, the portal now processes over 2,000 requests daily, and the introduction of the live chat increased lead generation by approximately five times. ScienceSoft continues to maintain and enhance the system.