Case Study: a European IT product company improves mobile app stability with ScienceSoft’s server monitoring system

a European IT product company improves app availability with ScienceSoft

ScienceSoft implemented a server monitoring solution for a European IT product company that provides a communication device and mobile app for seniors and their helpers. The client needed to improve the stability and availability of their mobile application by establishing a proactive monitoring system for their Linux-based application servers to address issues before they reached users.

ScienceSoft's infrastructure engineers installed and configured Zabbix agents on the client's Exoscale cloud servers to monitor performance and availability metrics. They set up triggers and notifications via email and Telegram to alert the client of potential issues. As a result, the client acquired a well-functioning monitoring system that enabled them to proactively resolve application problems and ensure a stable user experience.