Case Study: Opus Interactive cuts costs and accelerates hybrid and multi-cloud adoption with ScienceLogic SL1

Opus Uses SL1 to Shrink Costs and Streamline Hybrid and Multi-Cloud Adoption

Opus Interactive, a Hillsboro, Oregon–based managed services provider founded in 1996, supports more than 200 hybrid and multi‑cloud customers but was struggling with tool sprawl, visibility gaps, and limited integration with CMDB and performance insights. Facing rapidly changing technology and rising client expectations, Opus needed a standardized, open platform to consolidate monitoring and enable more proactive, efficient operations.

By deploying ScienceLogic SL1, Opus consolidated 14 disparate tools into a single observability platform that correlates physical, virtual, and cloud data, integrates ticketing and reporting, and automates remediation. The change lowered licensing and support costs, improved root‑cause resolution and uptime (supporting SLA and 15‑minute critical response goals), accelerated cloud adoption and new revenue opportunities, and helped sustain high customer satisfaction (9.37/10 NPS) and continued growth.

Opus Interactive

Shannon Hulbert

CEO