Case Study: CSA achieves 50% year-on-year growth in managed services with ScienceLogic

CSA Achieves 50% Year-on-Year Growth in Managed Services

CSA needed a new toolset to support rapid growth in its managed services business. The customer wanted a single platform to monitor a wide range of infrastructure technologies, improve transparency for its own clients, and integrate with ServiceNow for better CMDB accuracy and incident management. ScienceLogic was selected to help CSA replace its fragmented approach with a more comprehensive monitoring and automation service.

ScienceLogic implemented a unified solution that brought together visibility across network, server, storage, application, and Microsoft environments, while also supporting integrations and automation through ServiceNow. As a result, CSA improved customer experience and competitiveness, and achieved 50% year-on-year growth in managed services. ScienceLogic enabled CSA to deliver more transparent services beyond monthly reports and to scale more effectively across evolving technologies.

Csa

Michael Woods

Portfolio Manager