Case Study: a largest credit union company achieves double-digit increases in credit approvals with Scienaptic AI

Sharper Decisioning to Amplify Credit Access using AI

The largest credit union company, a major US financial institution, sought to expand credit access and overhaul its manual lending processes. They faced challenges with slow, subjective underwriting that took 7-10 days and inaccurate risk assessment, which hindered member experience. They partnered with Scienaptic AI to address these issues with their loan origination systems.

Scienaptic AI implemented its intelligent decisioning cloud to automate underwriting, scorecard execution, and model processing. This solution provided instant, AI-driven decisions and seamlessly integrated with the credit union's existing setup. The results included a double-digit increase in credit approvals for both auto and card portfolios and a 70%-90% increase in automated decision-making.