Case Study: Philabundance strengthens donor stewardship and development operations with Schultz & Williams

Philabundance strengthens donor stewardship with Schultz & Williams' database audit and prospect management roadmap

Philabundance, a hunger relief organization serving the Philadelphia region, faced challenges with its Raiser's Edge donor database after periods of management change, which reduced functionality and hindered donor stewardship. The organization engaged the consulting firm Schultz & Williams to assess and improve the synchronization between its development operations and the database to better engage its growing donor base.

Schultz & Williams conducted a comprehensive audit of the database and operations, evaluating constituent management, gift processing, and user experience. Implementing S&W's recommendations led to significant operational improvements, including streamlined stock gift processing and donor acknowledgements. The solution also established a full prospect management system to support future major gift efforts and provided a roadmap for integrating fundraising with financial systems.

Philabundance