Case Study: Subway achieves rapid, scalable frontline training rollout with Schoox

Subway launches learning to 540,000 users in 30 days with Schoox

Subway, a global restaurant chain with a complex franchise structure, was unhappy with its previous LMS due to poor reporting, a lack of customer service, system instability, and an outdated interface that couldn't scale. The challenge was to find a new learning management system from a vendor like Schoox that could handle their intricate organizational hierarchy and provide a modern, mobile-centric experience for their hundreds of thousands of users.

Subway implemented the Schoox learning and growth platform. The solution was rolled out to 540,000 users across 44,000 locations in just 30 days. Schoox provided an intuitive and reliable system with excellent customer support, easy reporting for franchisees, and seamless SCORM course conversion. The results included high user adoption, positive feedback across the organization, and a drastic reduction in internal technical support tickets.

Subway