Case Study: Five Guys Burgers and Fries achieves a 30,000-user global rollout and streamlined training with Schoox

Five Guys Burgers and Fries - Customer Case Study

Five Guys Burgers and Fries is a global quick-service restaurant chain with 1,300 locations and over 31,000 employees. The company struggled with an outdated LMS that offered poor user experience, minimal product development, and lacked in-depth reporting needed to track course and curriculum progress across its hybrid corporate–franchise structure.

Five Guys selected Schoox for its adaptability to their organizational hierarchy, mobile and multi-language delivery, flexible out-of-the-box reporting, and Web 2.0–style course development. Schoox rolled out to 30,000 users in under 30 days, reduced management time spent on reporting, increased training completion options and convenience across devices, kept support tickets low despite growth, and delivered responsive customer-driven improvements—allowing Five Guys to move beyond SCORM limitations and get consistently positive feedback organization-wide.

Five Guys Burgers and Fries

Joshua Flores

Online Training Specialist