Case Study: Babierge (on-demand baby equipment rental) achieves faster partner onboarding and 75% less support time with SchoolKeep (training platform)

Babierge - Customer Case Study

Babierge, an on-demand baby equipment rental company serving traveling families and local grandparents and working with Trusted Partners across the country, needed a more engaging, trackable, and scalable way to onboard growing numbers of partners. Before SchoolKeep, Babierge relied on a website to distribute onboarding materials that documented partner information but was costly to manage and didn’t foster engagement, so they turned to SchoolKeep’s training platform for a better solution.

SchoolKeep implemented a multimedia training program—quizzes, visuals, manuals and downloadable resources—that made large amounts of information clear and measurable. As a result, Babierge can ensure partners meet safety and training requirements, speeded their two-step application from two weeks to three days, and reduced reactive support time by 75%, enabling the team to focus on recruiting new partners and improving customer-facing service.

Babierge

Adam Heymann

Marketing Manager