Case Study: Medway Council achieves faster, more scalable digital services with Schnell Solutions

Medway Council cuts manual work by 75% with Schnell Solutions

medway council, the local governing body for the Medway towns, faced challenges with disconnected systems that created data silos and manual workflows. They partnered with Schnell Solutions to build a flexible digital platform to improve service delivery, integration, and compliance.

Schnell Solutions implemented a modular software platform with CRM integration, creating a single customer record across services. This solution resulted in a 60% faster delivery of services, a 75% reduction in manual work for staff, and the unification of all council systems.

Medway Council