Case Study: Tanishq achieves improved in-store uptime, 20% energy savings and reduced maintenance costs with Schneider Electric

Edge computing helps jewelry retail chain set “gold standard” in customer service

Tanishq, the jewelry division of Titan Company Limited with 200+ retail stores, needed reliable, space‑efficient edge IT to keep point‑of‑sale, inventory and security systems available without on‑site technicians. To solve latency, overheating and maintenance issues that threatened customer service, Tanishq engaged Schneider Electric and its APC/EcoStruxure components, including EcoStruxure IT Expert and APC micro data center hardware.

Schneider Electric deployed compact APC NetShelter CX racks, Smart‑UPS units, NetBotz monitoring and EcoStruxure IT Expert with EcoStruxure Asset Advisor for remote, predictive management. The implementation halved required floor space (200 → 100 sq ft), reduced maintenance costs by ~15%, cut energy use up to 20%, removed the need for on‑site IT expertise and improved uptime and in‑store customer experience.

Tanishq

Palani Kumar

Vice President, Integrated Retail Services