Case Study: UBS modernizes retail banking and automates back‑office in 9 months with Scheer E2E AG

Integration and Back-Office Automation of Retail Banking Platform During Merger

UBS, created by the 1998 merger of Swiss Bank Corporation and Union Bank of Switzerland, faced the urgent task of integrating two heterogeneous IT landscapes and merging their retail banking platforms in under 12 months. The bank also needed a fully integrated branch consulting and operational platform to automate back‑office procedures, achieve a 30% reduction in operational costs, and guarantee a Swiss‑wide rollout of core services within nine months.

Scheer E2E delivered a 100% Model Driven Integration solution that reused existing IT components and enabled a risk‑free, stepwise mainframe migration. The project modernized core retail services in nine months, was deployed to 16,500 workstations across 230 branches and used by 10,000 employees, and now handles up to 7 million transactions and 35 million backend requests daily—delivering better communication between business and IT, higher implementation quality, improved maintainability, and dramatic performance gains.

UBS

Werner Bruderer

Managing Director Head of Marketing Technology