ScheduleAnywhere
22 Case Studies
A ScheduleAnywhere Case Study
Folsom Police Department, serving about 78,000 residents with 75 sworn officers and 27 professional staff, struggled with time-consuming manual scheduling. Schedulers relied on Excel spreadsheets, which took several hours per month to produce and required supervisors to manually count coverage, track call-offs and vacations, and handle request reviews and shift communications—pulling them away from other duties.
The department implemented ScheduleAnywhere, initially for Communications and Records and then department-wide, replacing spreadsheets with real-time, shareable schedules accessible anywhere. The software’s copy/rotation tools, coverage-watch staffing counts, online time-off requests, and targeted text/email alerts streamlined scheduling, reduced supervisor workload, improved coverage visibility, and sped up filling open shifts, leading to significantly faster, more accurate scheduling and better staff communication.
Elva Valasek
Dispatcher II