Case Study: Sun Life Pharmacy achieves significant time savings on staff scheduling with ScheduleAnywhere

Pharmacy Cuts Time Spent on Staff Scheduling with ScheduleAnywhere

Sun Life Family Health Center in Arizona, Pinal County’s largest primary care provider, operates Sun Life Pharmacy across six family-practice offices. The pharmacy’s previous scheduling system couldn’t share schedules online or handle requests, so managers had to email or print schedules, track time-off and callouts by phone and email, and spend several hours weekly correcting missed requests and filling open shifts.

Sun Life adopted ScheduleAnywhere, which provides 24/7 real-time online schedules, automated notifications, online cover/swap/time-off requests, targeted messaging to fill shifts, and tools to copy recurring rotations. The new system streamlined scheduling, reduced missed requests and last-minute staffing issues, and substantially cut the scheduler’s workload while staff quickly adapted.

Sun Life Pharmacy

Jared Hatchard

PharmD, Community Pharmacy Operations Manager