Case Study: NHC Place at Cool Springs achieves streamlined, error-free staff scheduling and reduced overtime with ScheduleAnywhere

NHC Place at Cool Springs Simplifies Staff Scheduling with ScheduleAnywhere

NHC Place at Cool Springs is a 205-bed senior care center (part of National HealthCare Corporation) that provides assisted living, rehabilitation, memory care and end-of-life services. Managers were creating schedules for 159 employees using pencil and paper, re-entering repeating information, manually counting staff per shift, and posting schedules on-site—leading to time-consuming processes, missed shift communication, understaffing, and unnecessary overtime.

The center implemented ScheduleAnywhere to give managers and staff 24/7 access to real-time schedules, mobile request and approval workflows, and one-click schedule copying and multi-employee scheduling. Automatic updates and notifications plus built-in staffing calculations eliminated manual counts, improved coverage, reduced overtime risk, and removed scheduling errors.

NHC Place

Christina Jones

HR Administrator