Case Study: Calvert County EMS achieves reliable pandemic staffing and streamlined scheduling with ScheduleAnywhere

Calvert County EMS Uses ScheduleAnywhere at no Cost During Pandemic

Calvert County EMS, the last fully volunteer-operated fire, rescue and EMS system in Calvert County, Maryland, faced a sudden decline in available volunteers as COVID-19 cases rose. With higher call volumes, increased patient acuity and volunteers sidelined by illness, quarantine or family care, county officials created a Career EMS Division and needed a fast, reliable way to manage dozens of new temporary paid staff alongside volunteers.

ScheduleAnywhere provided its scheduling software at no cost, importing 100+ employee schedules and delivering free training and support so staff could adopt the system quickly. With mobile access, skill/certification tracking, messaging and unlimited schedules per location, the department gained 24/7 visibility and easier coordination of qualified personnel — improving staffing flexibility, communication and peace of mind during the pandemic.

Calvert County EMS

Barry Contee

Chief