Case Study: Medica achieves streamlined provider contract management with Scanmarket

Medica - Customer Case Study

Medica, a Minneapolis-based health services company, was struggling to manage provider contracts and contract changes across multiple Access databases and spreadsheets. Several departments had to review and approve provider data before agreements could be drafted, and Medica needed a more scalable and efficient approach as it expanded. Scanmarket, using the Symfact provider management solution, was chosen to help centralize and streamline the process.

Scanmarket implemented a single integrated system for provider transactions, with workflow routing across departments, workload-based task assignment, a central repository for agreements, and automatic agreement generation with e-signature support. The results included improved efficiency and contract visibility, elimination of duplicate data entry, and the retirement of five internal systems, while also creating a foundation for expanding provider data management and directory support.

Medica