Case Study: Hyster-Yale Group achieves streamlined global contract and matter management for effective legal oversight with Scanmarket

Linking Contract and Matter Management for Effective Legal Oversight

Hyster-Yale Group, a global leader in material handling, needed to modernize its geographically distributed Legal Department, which was managing a high volume of diverse contract types and related legal matters via a legacy, manually administered template system. Growth exposed inefficiencies, lack of global access to templates and documents, and limited matter tracking, so Hyster-Yale pursued a vendor-tailored solution rather than an out-of-the-box product and selected Symfact.

Symfact delivered an integrated Contract and Matter Management system with a user-friendly request portal, contract-type-specific data entry, Word check-out/check-in with clause and template libraries, secure repository for documents and emails, business-rule-driven workflows, fine-grained access controls, and linked “Matter Records.” The result was centralized template control and a single repository for contracts and matters, improved global collaboration, stronger audit and reporting capabilities, automated notifications and workflows, and more efficient tracking and linking of related contracts and legal matters.

Hyster Yale Group