Case Study: Home Trust Group achieves rapid, fully digital RFx and increased procurement efficiency with Scanmarket

Home Trust Group - Customer Case Study

Home Trust Group, a Toronto-based mortgage and home-loan provider founded in 1977, relied on traditional, manual RFx processes that were time-consuming, error-prone and made buyer–vendor communication inefficient. The Enterprise Procurement, Outsourcing and Vendor Management team needed a more reliable, repeatable way to run sourcing events and manage supplier interactions.

Home Trust implemented Scanmarket’s eRFx platform and tailored templates, moving to a fully digital, agile sourcing process with rapid, days-long implementation and 100% user adoption. The change boosted team productivity, shortened go-to-market timelines from weeks to days, improved two-way vendor transparency and version control, and delivered measurable time and cost savings while enabling a replicable, scalable sourcing approach.

Home Trust Group

Sanja Cancar-Todorovic

Head of Enterprise Procurement, Outsourcing and Vendor Management