Case Study: Tokyu Hands drives revenue and customer loyalty with Scandit Barcode Scanner SDK

Tokyu Hands - Customer Case Study

Tokyu Hands, a Japanese retail chain, wanted to strengthen its omnichannel strategy by giving shoppers a faster, more convenient way to browse and buy products in-store or on the go. To power its mobile shopping app and enable quick product lookup and bookmarking, Tokyu Hands turned to Scandit and its Barcode Scanner SDK.

Scandit implemented interactive, high-performance barcode scanning in the app, making it easy for customers to scan products across different surfaces with speed and accuracy. Since launch, more than 250,000 customers have downloaded the app and about 1,000 scans happen in stores each day, helping Tokyu Hands create a new revenue channel, increase sales, and boost customer loyalty.

Tokyu Hands

Hideki Hasegawa

CTO