Case Study: Colruyt Group achieves smarter store operations with Scandit

Smartphone Scanning Streamlines Store Operations and Increases Productivity

Colruyt Group, Belgium’s largest retail conglomerate, wanted to streamline store operations and improve customer service as part of its digital transformation. To replace shared handheld scanners, Colruyt partnered with Scandit and moved more than 16,000 store employees to scanning-enabled smartphones for tasks like stock checks, returns, and product lookups.

Scandit implemented a “digital store assistant” solution on Samsung Galaxy XCover 4S devices, delivering fast, accurate barcode scanning that was easy to integrate and use. The rollout improved employee satisfaction and productivity, enabled real-time customer support, and achieved measurable impact including 3.6M+ scans per month, 16K+ devices, and 100% accurate, fast scanning to streamline operations.

Colruyt Group

Christophe Dehandschutter

National Sales Director Belux