Case Study: Farmdrop achieves 100% delivery accuracy with Scandit Barcode Scanner SDK

Barcode scanning app drives 100% delivery accuracy

Farmdrop, a UK-based online grocery marketplace, needed a better way to ensure delivery drivers loaded and delivered the correct orders across multiple vans and high daily volumes. Before the change, missed items and wrong deliveries hurt customer satisfaction and retention, making accurate proof of delivery a key challenge. Farmdrop turned to Scandit and its Barcode Scanner SDK as part of a smartphone-based delivery app.

Scandit enabled Farmdrop to scan barcodes on items and crates during loading and drop-off, automating proof of delivery and improving workflow accuracy. After deploying the app, Farmdrop achieved 100% accuracy in delivered crates, while also lowering costs by using smartphones instead of dedicated scanning hardware.

Farmdrop

Sven Poppelmann

CTO