Case Study: FBC speeds up document capture and OCR processing with Scanbot SDK

Mobile data capture saves users time and allows reliable processing

FBC, a Canadian tax return service provider, was using outdated hardware scanners that its field agents had to transport to client visits. This process was time-consuming and impeded their workflow. Their challenge was to find a modern scanning solution that could be integrated into a mobile app to generate high-quality scans necessary for reliable backend OCR processing. They turned to Scanbot SDK and its Document Scanner SDK for a solution.

By integrating the Scanbot SDK into their Xamarin.Forms mobile app, FBC replaced the need for external hardware. The SDK's features, including automatic detection and quality-enhancing filters, allowed agents to quickly create flawless scans directly on their smartphones. This solution saved a tremendous amount of development time and significantly increased efficiency. Field agents now scan over 350,000 documents per year, and the entire process for a client visit was streamlined, with scanning time for documents reduced to under five minutes.

FBC