Case Study: Liscio achieves zero scanner-related support tickets with Scanbot SDK's Document Scanner SDK

Liscio cuts scanner-related support tickets to zero with Scanbot SDK

Liscio, a provider of secure client portal solutions for accounting firms, faced a challenge with its in-house document scanning feature, which had poor quality and performance that failed to meet client expectations. Most third-party solutions also fell short, leading to a poor user experience, high development costs, and limited device support. They turned to Scanbot SDK's Document Scanner SDK for a solution.

By implementing the Scanbot SDK, Liscio gained an intuitive and reliable scanner that supports a wide range of devices. The integration was completed in just a few days. As a direct result, the number of support tickets related to document scanning was reduced to zero, completely eliminating this previous source of customer issues.

Liscio