Case Study: Deutsche Telekom achieves faster document processing with Scanbot SDK

Drastically shortened turnaround times with the Telekom employee app increased satisfaction

Deutsche Telekom, Europe's largest telecommunications company, faced a slow and inefficient paper-based process for employees to submit documents like medical certificates and expense receipts. Their challenge was to create a fully digital workflow that required both high-quality mobile scanning and integrated data extraction to enable reliable automated backend processing. To solve this, they turned to the Scanbot SDK and its Data Capture Modules.

By integrating the Scanbot SDK into its internal employee app, Deutsche Telekom provided a tool for instant, high-quality scanning and data extraction. This solution automated the workflow, drastically cutting processing time from several days to seconds, leading to significant cost savings, reduced administrative workload, and a greatly enhanced employee experience. The Scanbot SDK delivered the precise and reliable results needed for efficient document processing.

Deutsche Telekom

Patrick Krämer

Product Owner MitarbeiterApp