Case Study: Barmenia Achieves Digital Document Submission and Faster Processing with Scanbot SDK

Barmenia - Customer Case Study

Barmenia, a leading German insurance group, sought to enhance the digital customer journey within its BarmeniaApp by offering a more user-friendly process for policyholders to submit documents like invoices and receipts. To achieve this, they turned to the Scanbot SDK to integrate a high-quality mobile document scanning feature.

By implementing the Scanbot SDK, Barmenia introduced a fully digital process for submissions in health and pet insurance. The Scanbot SDK provided a simple integration and high-quality image capture, which led to an increased automated processing rate and significant process cost benefits. This solution also resulted in higher customer satisfaction and a short time-to-value for the company.

Barmenia

Martin Ingignoli

Head of Competence Center Digitalization Market Product Owner