Case Study: Barmenia achieves fully digital document submission and faster automated processing with Scanbot SDK

Barmenia accelerates digital claims processing with Scanbot SDK

Barmenia, a leading German insurance company, sought to enhance the digital customer journey within its BarmeniaApp by offering a user-friendly process for policyholders to submit high-quality scans of documents like invoices and receipts. To achieve this, they integrated the Scanbot SDK document scanner.

Using the Scanbot SDK, Barmenia introduced a fully digital submission and settlement process for its health and pet insurance lines. The solution provided a simple integration, granular configuration, and high-quality image capture, which led to an increased automated processing rate. This resulted in significant process cost benefits and higher customer satisfaction for Barmenia.

Barmenia