Case Study: Travelers Haven achieves profitable growth and a successful exit with Scaling Up

Travelers Haven boosts margin growth 80% with Scaling Up

Travelers Haven, a temporary housing company, faced a challenge scaling its bootstrapped business profitably. Despite rapid growth, increased revenue led to higher costs, creating a cash flow problem and preventing the company from breaking through certain revenue and headcount plateaus. To address this scalability issue, CEO Carlos Abisambra turned to the coaching services of Scaling Up.

With the help of Scaling Up coach George Morris, the company implemented a gamified Quarterly Theme based on Super Mario Bros. to fix margin leakage. This creative solution engaged employees and led to an 80% reduction in margin leakage in one quarter, resulting in sustained profitability and record margin growth. The work positioned Travelers Haven for a successful acquisition by Blueground in February 2023. Under its new ownership, the combined company projects $600 million in revenue for 2023.

Travelers Haven