Case Study: Securecom achieves 5x revenue growth with Scaling Up

Securecom grows revenue 5x with Scaling Up

Securecom, a managed service provider in New Zealand, faced the challenge of overcoming sluggish growth after its acquisition in 2016. To position itself for expansion and improve profitability, the company engaged with the vendor Scaling Up and utilized their platform under the guidance of a certified coach.

The solution implemented with Scaling Up involved developing a comprehensive growth strategy, breaking it down into quarterly goals, and establishing a consistent operational framework. This included a focus on recruiting, culture, and customer service KPIs. As a result, Securecom achieved a 5x increase in annual revenue and maintained a customer satisfaction rate of over 97%.

Securecom