Case Study: LAVU achieves rapid profitable growth with Scaling Up

Lavu grows revenue 74% year-over-year with Scaling Up

Lavu, a restaurant point-of-sale and payments company, was hit hard by the Covid-19 pandemic, losing 30% of its business and half its workforce. The company, which provides an iPad-based POS system, needed to scale up effectively under the leadership of its relatively new CEO. They turned to the vendor Scaling Up for guidance using its method and tools.

With the help of a Scaling Up Certified Coach, the CEO mastered his role and implemented the Scaling Up platform. This involved overhauling hiring processes using Topgrading to find "A players," aligning the team with clear KPIs and accountability, and differentiating through exceptional customer service. As a result, Lavu grew its revenue by 74% year-over-year, became highly profitable, and successfully scaled its operations.

Lavu