Scaling Up
33 Case Studies
A Scaling Up Case Study
FGH Security, a UK-based security firm, sought to significantly grow its revenue by attracting and retaining large, blue-chip corporate clients. To achieve this ambitious scaling goal, they engaged with the vendor Scaling Up and utilized their methodology and tools, working specifically with a Scaling Up Certified Coach.
By implementing Scaling Up's strategic platform, FGH Security developed a "flywheel" model focused on operational excellence and customer experience. This involved refining their mission, embedding brand promises into hiring and training, and building a recognized award-winning culture. The solution delivered exceptional results: FGH Security successfully 10xed its revenue over seven years, growing from $4 million to approximately $54 million, while also building a highly profitable business with a prestigious client roster.