Case Study: Ziwo automates cloud deployment and cuts setup time with Scaleway

Ziwo - Customer Case Study

ziwo, a cloud-based contact center platform based in Dubai, faced a time-consuming and costly manual deployment process for its clients, which involved resellers and took 30-40 minutes per setup. To achieve faster, automated deployments and eliminate intermediaries, they turned to vendor Scaleway and its Instances product.

By leveraging Scaleway's API and using golden images, ziwo created a fully automated system to deploy its communications suite. This solution reduced deployment time from over 30 minutes to under 7 minutes, cut costs by removing resellers, and improved sales. The team at ziwo praised Scaleway's customer support and performance/price ratio, and they now have over 70 instances deployed with the vendor.

Ziwo

Renaud De Gonfreville

Ziwo