Case Study: VGM Forbin gains clearer profitability reporting with ScalePad Cognition360

VGM Forbin improves reporting on managed services profitability with ScalePad

VGM Forbin, a web services and digital marketing company, faced a significant challenge in extracting meaningful reporting and profitability data from their ConnectWise Manage platform. This pain point made it difficult for them to make key management decisions. Their Director of Business Technology, Jesse Farris, sought a solution and discovered ScalePad's Cognition360.

ScalePad's Cognition360 provided a customized reporting solution that delivered exactly what VGM Forbin needed. The platform enabled them to instantly view customer profitability, spot cost anomalies with trending data, and make accurate staffing decisions based on forecasted demand. The solution fully resolved their reporting problem, providing them with clear and actionable data that led to high satisfaction with the outcome.

VGM Forbin