Case Study: River Run improves backup monitoring and preserves revenue with ScalePad Backup Radar

River Run saves 8 hours a week with ScalePad Backup Radar

River Run, an MSP operating for over 30 years, faced a significant challenge with unmonitored and missed backups. Their existing systems did not alert them when backups failed to run, which led to data loss and client attrition. To solve this, they turned to ScalePad's service, Backup Radar, to automate their backup monitoring and gain comprehensive visibility.

By implementing ScalePad's Backup Radar, River Run automated its backup reporting and gained proactive alerts for all backup jobs, including those that did not run. The solution saved the team at least eight hours per week previously spent on manual checks, prevented further client losses, and generated new revenue by allowing staff to focus on higher-value tasks for clients.

River Run