Case Study: RFA boosts efficiency by 15-20% with ScalePad Cognition360

RFA boosts efficiency 15-20% with ScalePad Cognition360

Richard Fleischman and Associates, Inc (RFA), a global IT and cybersecurity provider, needed a comprehensive reporting solution for their ConnectWise platform to gain better data visibility. Without proper reporting, they struggled to manage operations and support efficient growth. They turned to vendor ScalePad and its product, Cognition360, to address this challenge.

By implementing ScalePad's Cognition360 reporting, RFA quickly gained visibility into a wide range of KPIs and metrics. The solution led to a 15-20 percent increase in business-wide efficiency, informed hiring decisions, and saved significant costs compared to building a similar reporting system in-house. ScalePad provided professional support, and the tool became deeply integrated into every department's operations.

Richard Fleischman and Associates, Inc (rfa)