Case Study: ited reduces backup monitoring time and prevents data loss with ScalePad Backup Radar

ited cuts backup issue response from 2–5 days to immediate alerts with ScalePad

ited, a technology service provider, faced challenges with time-consuming and unreliable manual backup monitoring processes. This led to missed alerts, data loss risks, and inefficiencies for their NOC team. They sought a solution to gain control and partnered with ScalePad, implementing its Backup Radar service.

ScalePad's solution automated backup monitoring, providing a centralized and reliable alert system. This enabled ited to proactively identify and fix issues, significantly improving their team's efficiency and reducing data loss risk. The results included faster response times, strengthened client trust, and simplified compliance for cyber insurance qualifications.

ited