Case Study: IT Weapons gets inside its data and gains deeper insights with ScalePad Cognition360

IT Weapons empowers 140+ staff with ScalePad to break through data ceiling

IT Weapons, the national IT services division of Konica Minolta Canada, faced a challenge in managing its rapid growth by effectively accessing and utilizing its data. Despite being a long-time ConnectWise partner with initial investments in dashboards, the company became overwhelmed by the sheer volume of data and hit a ceiling. To overcome this, they turned to the vendor ScalePad and its product, Cognition360.

ScalePad implemented its Cognition360 solution, which provided a data warehouse optimized for ConnectWise and a library of customizable Power BI reports. This empowered IT Weapons' staff to get inside their data, make predictions, and gain new insights. The results included huge time savings, properly defined and trackable KPIs, and the elimination of reliance on Excel spreadsheets, allowing the company to break through its data ceiling.

IT Weapons