Case Study: eacs Ltd achieves backup monitoring automation and compliance reporting gains with ScalePad Backup Radar

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Eacs Ltd boosts productivity in 4 months with ScalePad

eacs Ltd, a leading mid-market MSP in the UK, faced inefficiencies in its Network Operations Center where a small team was manually checking and remediating backups using multiple tools and individual methods. They sought an end-to-end monitoring solution from vendor ScalePad, specifically their product Backup Radar, to automate the process and uncover risks.

ScalePad's Backup Radar solution automated eacs's backup monitoring and reporting. The results were transformative, flipping the team's focus from spending 90% of their day on backup checking to having 90% available for remediation and projects. Within four months, eacs scaled the solution to 800 servers, removed virtually all manual processes, and gained the ability to provide proactive, automated compliance reporting that built greater trust with their clients.


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