Case Study: Cinos saves time and speeds up billing with ScalePad Cognition360

Cinos bills £260,000 in an hour with ScalePad

Cinos, a global technology provider specializing in managed services, faced a significant challenge with reporting and accessing financial data within ConnectWise. Their projects-based business required detailed insights for phased billing on large projects, but the native reporting was too complex and time-consuming, leading to inefficiencies and potential errors. This challenge prompted them to seek a solution from vendor ScalePad, specifically its Cognition360 service.

By implementing ScalePad's Cognition360, Cinos gained easy access to customized reports that streamlined their financial processes. The solution enabled them to quickly identify billable items, leading to a direct measurable impact; they were able to bill £260,000 in just one hour, a task that previously took ages. The implementation saved considerable time and resources, simplified commission reporting, and reclaimed dozens of work hours per week for the management team, significantly improving efficiency and productivity.

Cinos