Case Study: Alt-Tech increases client engagement and saves 6 hours per week with ScalePad Lifecycle Insights

Alt-Tech saves 6 hours per week with ScalePad

Alt-Tech, an IT company and MSP, faced a challenge with low client engagement during their manual, time-consuming QBR reporting process. Their Client Services Manager, Kendra Schaber, sought a solution from ScalePad to overhaul this process and generate more impactful client buy-in for their vCIO services.

By implementing ScalePad's Lifecycle Insights, Alt-Tech automated its reporting, creating sleek, data-driven QBRs backed by real-time information. The solution from ScalePad saved Schaber six hours per week in preparation time and significantly increased client engagement, with clients becoming more receptive to insights and action items.

Alt-Tech